An increasing number of Australians and companies are using artificial knowledge, according to studies from Google and Accenture, which may not come as a surprise. There is a major difference between how many people feel trained in AI and how much do C-suite managers think that number is.
Google polled 1,000 Australians and found that 49 % used generative AI in the last year, up from 38 % in 2023. This increase is accompanied by a brand-new enthusiasm. In addition, 6 % of people now believe AI may improve their lives, and 7 % of those who believe it will improve their jobs in five years.
Accenture surveyed 790 C-suite managers and 687 non-C-suite stage people across five Asia Pacific nations, including Australia, for its Pulse of Change report. 87 % of the leaders stated they intended to increase their AI investment in 2025, and 91 % think their employees will be able to make the most of it.
People feel differently, though: Just 70 % feel ready to make the most of AI at labor. Furthermore, just 30 % of them claim to understand the potential value of GenAI “to a great extent, ” compared to 55 % of APAC C-suite leaders.
91 % of C-suite officials believe their people are ready to use AI, despite 70 % of people saying they have received adequate training. This suggests the AI education being provided does not meet people ’ specific requirements.
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The research from Accenture also examined the concerns of workers regarding AI, which might provide insight into the areas where education should be concentrated. Non-AI users at work express concerns about incomplete information ( 27 % ), a lack of resources ( 26 % ), and integration issues ( 22 % ).
A crucial gap in Australia has been identified in AI skilling, with many employees regularly claiming that their organizations talk about AI tools but don’t care about how people use them. The country needs 312,000 more technical staff by 2030 to meet demand, or more than 60,000 fresh participants annually in the technology labor.
Australia made a national AI strategy available in December that would increase its ability to increase its AI functions and draw in investment, aiming to unlock these technologies ‘$ 600 billion performance potential. Microsoft also made a pledge to provide important AI skills to one million people in Australia and New Zealand by 2026.
Matt Coates, systems direct for Accenture in Australia and New Zealand, said in a press release: “Too some organisations view conceptual AI only as a modern solution, rather than as a driving force to reevaluate talent strategies.
“ While opportunities in AI continue to grow, some also face significant challenges in knowledge, education, and implementation. ”
To plan for ongoing change, the Artificial skills gap needs to be addressed.
Both reviews suggest that American businesses are aware of continuous changes to the adoption of AI. According to a survey conducted by Google, 54 % of employees believe automation will free them up to concentrate on more rewarding tasks, but 46 % believe it will put pressure on them to accomplish more with less resources.
Over time, Australians are getting more cheerful, confirming that specific aspects of AI doomerism were overblown. For starters, the proportion of respondents who believe that work and business will change for the better in the coming five years as a result of AI increased by 7 % in a year.
Today, only a minority of Australians anticipate playing their jobs. absorbed by AI, with the percentage dropping from 20 % in 2023 to 12 % in 2024.
In a website post, Mel Silva, managing director of Google Australia and New Zealand, wrote,” It’s remarkable to see Australia moving beyond research to action and using AI to produce real-world benefits.”
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Additionally, according to the Accenture respondents, 79 % of employees believe their positions will be impacted, and 69 % of executives anticipate a higher rate of change in 2025 than it did in 2024. However, 61 % of these leaders claim that their organizations are not as prepared as they were last year.
Specifically, the executives say they are not prepared for geopolitical ( 66 % ), talent ( 58 % ), and economic ( 63 % ) disruptions. Employees agree, with 68 % sceptical of their business ’s endurance. This demonstrates how addressing the above knowledge gap should be a top priority.
Only a third of executives have a clear idea of how conceptual AI will affect their workplace, according to Coates. This underscores the value of a proper plan that combines individual skill and technology to fully realize the potential of the next-generation AI. ”
