Duolingo’s announcement to exchange people on contracts with bots confirms fears that artificial intelligence will soon take over. According to CEO Luis von Ahn, the business will “be” AI-first” and did “progressively stop using vendors to perform work that AI is control” in a word from him.
Hiring at the well-known language learning software does take a while, as von Ahn said that “headcount will only be given if a group cannot implement more of their work.” Duolingo is likewise encouraging AI usage, announcing that it will be taken into account and taken into account when hiring.
The CEO of Duolingo emphasized that the company” cares seriously about its people” and that the changes are not” about replacing Duos with AI.” He has also pledged to assist those Duos with education, mentorship, and tools during the upcoming shakeup, which may require rebuilding some organization systems “from scratch.”
Duolingo has previously confirmed AI-driven cuts. Duolingo eliminated 10 % of its company labor in January 2024 as a result of shifting more of its work to AI tools for content development. Time and cost savings are at play in a previous unidentified employee’s claim to the increase in AI use.
Usage of AI to produce Duolingo’s learning substances may lead to” little visits on quality.”
Von Ahn’s letter stated that AI should be a priority at Duolingo because” to train well, we need to create a huge amount of content, and doing that individually doesn’t level.” In order to accomplish that goal, it appears that he is willing to sacrifice the quality of Duolingo’s learning tools. We’d rather walk with intensity and odd minor quality bumps than move quietly and miss the mark, he wrote.
Some people are concerned about the impact of the Duolingo app’s inclusion of AI-generated information. One commenter remarked,” If I wanted AI-generated language learning content, I do get ask ChatGPT for my own personal tutorial, where I may get exactly what I ask for and I *know* that none of the output is really trustworthy.
Similar businesses to Shopify and Klarna are Duolingo.
People were told earlier this month by Shopify CEO Tobi Lütke that they must first show that they” cannot get what they want done using AI” before asking for extra staff or tools. Utilizing tools like ChatGPT was a “fundamental desire” of all workers, and it would be taken into account during performance reviews, like Duolingo.
CEO Sebastian Siemiatkowski reported to CBS in March that Fintech business Klarna employs an AI robot that is currently responsible for 700 customer service agents ‘ tasks. He has spoken out loud about the functions of AI, telling Bloomberg that he thinks it can handle any job.
SEE: What Is Fair in a Workplace with AI? Officials Are Trying to Answer This Question with a Problem.
A growing number of employees are voicing opposition even as current online businesses boldly support AI. According to a study conducted in March, 31 % of employees have chosen not to use artificial intelligence ( AI ) tools or outputs because they want to sabotage the company’s AI strategy due to concerns about job displacement and dissatisfaction with the AI tools they have been given.
Additionally, there is proof that, at a certain amount, organization AI use may include lessening returns. Carnegie Mellon University created a simulated organization last year that would be evaluated by AI officials from leading technology companies in real-world business tasks. The results revealed that even the most sophisticated AI types struggled significantly, with Claude 3.5 Sonnet, the best performer, completing less than 25 % of its tasks.
