Following a widespread trip cancellation and a disruption for 1.3 million customers ‘ travel plans, Delta Air Line filed a lawsuit against the security agency CrowdStrike on Friday.
The weather line sued in the Georgia government’s Fulton County Superior Court, claiming that the company had forced the customers to perform the unknown and damaged updates after the inaccurate software update from CrowdStrike was” catastrophic”. This caused over 8.5 million Microsoft Windows-based computers around the world to” crash”.
According to Reuters, the July 19 incident caused widespread flight delays and struck a number of companies, including banks, hospitals, media companies, and lodge chains.
Late on Friday, CrowdStrike responded to the claims, saying that” Delta’s statements are based on proven propaganda, demonstrate a lack of knowledge of how modern security operates, and reflect a desperate attempt to shift blame for its slower recovery from its inability to modernize its antiquated IT system.”
According to Delta, which has been a customer of CrowdStrike products since 2022, the outage resulted in the cancellation of 7, 000 flights and 1.3 million passengers in the span of five days. The airline is seeking to recover over$ 500 million in out-of-pocket losses, as well as additional compensation for lost profits, expenditures, including attorneys ‘ fees, “reputational harm and future revenue loss”.
The US Transportation Department is also looking into the incident. Delta’s lawsuit asserts,” If CrowdStrike had tested the faulty update on even one computer before deployment, the computer would have crashed”. Further, the airline added that” CrowdStrike crippled Delta’s business and caused enormous delays for Delta customers because the faulty update could not be removed remotely.”
Delta emphasized that it has spent billions of dollars “in licensing and building some of the best technology solutions in the airline industry” as part of its IT planning and infrastructure. CrowdStrike questioned why Delta was more severely impacted than other airlines, and claimed minimal liability, which Delta has rejected.
Last month, Adam Meyers, a senior vice president at CrowdStrike, apologized before Congress for the faulty software update. According to Meyers, the company had updated the Falcon Sensor security software’s content configuration, which caused system crashes all over the world. He stated,” We are deeply sorry this happened and we are determined to prevent this from occurring again.”
What transpired on July 19
On July 19, a widespread technology disruption, seemingly connected to issues at global cybersecurity company CrowdStrike and Microsoft, has impacted various industries worldwide, including airports, airlines, financial institutions, and media outlets.
Numerous airports and airlines have been impacted by the interruption. Berlin airport suspended all flights until 10 a. m. ( 0800 GMT ) due to a technical issue.
Spanish airport operator Aena reported a computer systems “incident” at all Spanish airports, potentially causing flight delays. Schiphol Airport in Amsterdam, a significant hub for European air travel, confirmed that the global cyber outage had affected it and advised travelers to contact their airlines directly. KLM, the Netherlands ‘ flagship airline, suspended most of its operations, while its parent company, Air France, also experienced disruptions, Reuters reported.
Turkish Airlines encountered problems with ticketing, check-in, and booking due to the global technical issue. Major U. S. carriers, including American Airlines, Delta Airlines, and United Airlines, issued ground stops citing communication problems. SAS, Qantas, and Cathay Pacific also reported delays and technical difficulties.
The outage also had an impact on the financial sector. Commonwealth Bank, Australia’s largest bank, reported that some customers were unable to transfer money. Numerous well-known oil and gas trading desks in Singapore and London struggled to execute trades. Due to technical issues, Macquarie Capital was unable to offer liquidity for HKEX’s expired warrants. South Africa’s Capitec said card payments, ATM, and app services were fully restored following significant nationwide disruptions linked to CrowdStrike. The Workspace news and data platform hosted by LSEG Group experienced an outage that caused disruption to all financial markets.
Media outlets have also been affected. Sky News, a major British television news channel, went off air. Australia’s state broadcaster ABC experienced a “major network outage”, while regular programming at Sky News Australia was disrupted.
Emergency services and healthcare have also been negatively impacted by the outage. A medical booking system in England was discontinued. In the Netherlands, several hospitals had to reduce their workload. Even though some internal systems were affected, Victoria State Police in Australia reported that emergency services were still functioning normally. The fire department in Copenhagen had trouble receiving automatically transmitted fire alarms, so they urged people to dial 112 in case of a fire.
Trending
- Musk defends $1 million daily giveaway following warning over violation of federal election law
- Donald Trump vs Kamala Harris: 6 interesting facts about US Elections 2024
- Nasa astronaut recently back from space station hospitalised, condition stable
- Big Pharma Markets Weight Loss Drugs as Unemployment Cure, Demands Government Subsidy
- Audio: Trump assassination attempt 911 calls released
- Delta Air Line sues CrowdStrike over ‘catastrophic’ software update that prompted mass flight cancellations
- Ukraine says Russia deploying North Korean troops in Kursk region
- Green camo & combat boots on, Indonesia’s new president trains his cabinet at military camp
Delta Air Line sues CrowdStrike over ‘catastrophic’ software update that prompted mass flight cancellations
Representative Image
Keep Reading
Sign up for the Conservative Insider Newsletter.
Get the latest conservative news from alancmoore.com
© 2024 alancmoore.com