Duolingo’s announcement to change people on contracts with bots confirms fears that artificial intelligence will soon take over. According to a word from CEO Luis von Ahn, the business will “appear to be” AI-first” and, as a result, may “gradually cease using contractors to perform work that AI is handle.”
Von Ahn said that “headcount will only be given if a team cannot implement more of their work,” so hiring at the well-known language learning software may take longer. Duolingo is also encouraging AI usage by revealing that it will be taken into account in performance evaluations and targeted for hiring.
The adjustments aren’t” about replacing Duos with AI,” according to the CEO of Duolingo, who asserted that his company” cares seriously about its people.” He has also pledged to assist those Duos with education, mentorship, and tools during the upcoming shakeup, which may require rebuilding some organization systems “from scratch.”
Duolingo has previously confirmed AI-driven cuts. Duolingo cut 10 % of its company labor in January 2024 as the business moved more of its responsibility to AI tools for content development. An unidentified former staff attributed the increase in AI use to time and cost savings.
Usage of AI to produce Duolingo’s learning substances may lead to” little visits on quality.”
Von Ahn pointed out in his letter that AI should be a priority at Duolingo because” to train well, we need to create a huge amount of content, and doing that individually doesn’t scale.” In order to accomplish that goal, it appears that he is willing to sacrifice the normal of Duolingo’s learning tools. We’d rather walk with intensity and odd minor quality bumps than move quietly and miss the mark, he wrote.
Some people are concerned about the impact of the Duolingo app’s inclusion of AI-generated information. One commenter remarked,” If I wanted AI-generated language learning content, I may proceed ask ChatGPT for my own personal tutorial, where I could find exactly what I asked for and *know* that none of the output was really trustworthy.”
Duolingo competes with businesses like Shopify and Klarna.
People were told earlier this month by Shopify CEO Tobi Lütke to initially demonstrate that they” cannot get what they want done using AI” before asking for extra staff or tools. Utilizing tools like ChatGPT was a “fundamental desire” of all employees, and it would be taken into account during performance reviews, like Duolingo.
CEO Sebastian Siemiatkowski reported to CBS in March that Fintech business Klarna employs an AI robot that is currently responsible for 700 customer service agents ‘ tasks. He has spoken out loud about the features of AI, telling Bloomberg that he thinks it can handle any job.
SEE: What Is Fair in a Workplace with AI? The Answering This Question is Getting Torn.
A growing number of employees are retaliating yet as modern electronic companies openly support AI. According to a study conducted in March, 31 % of employees have chosen not to use artificial intelligence ( AI ) tools or outputs because they want to sabotage the company’s AI strategy due to concerns about job displacement and dissatisfaction with the AI tools they have been given.
Additionally, there is proof that, at a certain degree, company AI use may include lessening profits. Carnegie Mellon University created a simulated organization last year that would be staffed completely with AI brokers from leading technology companies to evaluate their performance in everyday office jobs. The results revealed that even the most sophisticated AI types struggled significantly, with Claude 3.5 Sonnet, the best performer, completing less than 25 % of its tasks.
